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Case Management Hub

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The HELP Center: Case Closure – Expired SNAP Certification Period

Participant Name: [Name]

Date: [Date]

Certification Period: [Cert Period]


The participant's SNAP certification period has expired, resulting in the loss of eligibility for SNAP Employment & Training (E&T) supportive services. As a result, all current SNAP E&T activities have been closed with a successful completion status.


The participant is permitted to continue participating in The HELP Center's program; however, supportive services funded through the SNAP E&T program are no longer available while the participant remains ineligible.


To become re-eligible for SNAP E&T services and supportive services, the participant may fully re-enroll in the SNAP E&T program upon completion of their SNAP recertification, provided eligibility is re-established within the current fiscal year. Should the participant regain eligibility, a new referral and enrollment process may be completed in accordance with program requirements.


20 Views

The HELP Center: Program Completion

Participant Name: [Name]

Course: [Pathways to Employability or The HELP Institute]

Completion Date: [Date]


The participant has successfully completed The HELP Center’s Employment and Training Program, demonstrating consistent engagement and commitment throughout the duration of services. The participant actively participated in both online coursework and case management, showing a strong understanding of the material and the ability to apply learned concepts effectively. Notably, the participant has developed the skills necessary to secure labor-market employment placement. Their progress reflects readiness to transition into the workforce with confidence and competence.


Next Steps:

[Insert whats next for the participant]


351 Views

The HELP Center: Follow-Up Call to Re-Engage in Program Curriculum

Date: [Date]

Time: [Time]

Telephone: [Number]

Participant: [Name]


A follow-up call was made to the participant to encourage re-engagement in the program curriculum. Unfortunately, there was no response from the participant. Another attempt will be made to follow up and reschedule the missed session on [Date]. It is our goal to address any barriers or challenges that may be hindering the participant's full participation in the program.


Next Steps:


280 Views

The HELP Center: Case Management Non-Attendance

Participant: [Participant's Full Name]

Date of Scheduled Session: [Date]

Telephone Number: [Number]

Type of Session: Intensive Case Management

 

Participant did not attend the scheduled Intensive Case Management session with the assigned case manager at The HELP Center. Despite a pre-scheduled and communicated session, the participant was not present for the Intensive Case Management session. The absence was not communicated in advance, and a reason wasn't provided for non-attendance.

304 Views

Employment Summary ChatGPT Prompt - Pathways to Employability - Work Readiness

Create a single paragraph employment plan summary written at an 8th-grade reading level. The summary should be clear, concise, and professionally written for compliance documentation purposes.


Use the following information:


Case Manager Name: Name

Case Manager Email: Email


Program Name: Pathways to Employability – Work Readiness

Course Name: Pathways to Employability


367 Views

The HELP Center: ABAWD Timesheet - Active

Participant Name: [Name]

Week of: [Monday's Date]


The participant’s completed timesheet for the reporting week has been uploaded to the case file. Upon review of the documented hours, it has been verified that the participant has successfully completed the required 20 ABAWD participation hours for the designated reporting period.


No discrepancies were noted on the timesheet, and all recorded activities appear consistent with program requirements. The timesheet is attached to this note for reference and proper recordkeeping.


CM - [Name]

The HELP Center, More Than a Job-NC Provider

245 Views

The HELP Center: ABAWD Timesheet - Inactive

Participant Name: [Name]

Week of: [Monday's Date]


Upon review of the participant’s file for the designated reporting week, it has been determined that the participant was inactive and did not complete the required 20 ABAWD participation hours.


CM - [Name]

The HELP Center, More Than a Job-NC Provider

259 Views

The HELP Center: Weekly Case Management - Employment

Participant Name: [Name]

Date of Session: [Date]

Type of Session: Intensive Case Management - Employment

Method: [Phone, Video, Text, Email]


[Insert final ChatGPT case note here]


CM - [Name]


218 Views

The HELP Center: Orientation Completion

Participant Name: [Name]

Date of Orientation: [Date]

Program: [Pathways to Employability or The HELP Institute]

 

Participant has successfully completed the orientation session for the employment and training program offered by The HELP Center.

 


301 Views

The HELP Center: Employment Summary & IEP

Participant Name: [Name]

Date of Session: Date

Program Start Date: Date

Estimated Program End Date: Date


The participant has successfully completed their Individual Employment Plan (IEP).


[Insert Employment summary from the ChatGPT prompt here]


286 Views

The HELP Center: Referral Outreach - Unsuccessful Contact Attempt

Participant Name: [Name]

Date: [Date]

Contact Method: [Method]

Telephone Number: [Telephone Number]

Email Address: [Email]

 


312 Views

The HELP Center: Referral Outreach - Not Eligible (Certification Period)

Date: [Date]

Participant Name: [Name]

Certification Period: [Dates]

 

The HELP Center received a direct referral from More Than a Job-NC for the above-named participant. Upon review of the referral documentation and SNAP eligibility status, it was determined that the participant is currently ineligible for enrollment in the Employment & Training Program due to an expired SNAP certification period. No further action will be taken at this time unless eligibility is re-established.


Enclosed: SNAP E&T Screening & Referral Form


209 Views

The HELP Center: Referral Outreach - Unsuccessful Enrollment Attempts

Date: [Date]

Participant Name: [Name]

Case Manager: [Case Manager]

Telephone: [Telephone]

Previous Attempt Dates: [Dates]

 


209 Views

The HELP Center: Referral Outreach

Participant Name: [Name]

Participant Telephone: [Telephone]

Participant Email: [Email Address]

Participant Address: [Address]


Referral Date: [Date]


The HELP Center received a direct referral from the North Carolina Department of Health and Human Services (NCDHHS) for the FNS recipient to participate in our virtual Employment & Training Program. The participant has been deemed suitable for the SNAP Employment & Training (E&T) Program.


212 Views

    Staff Members

    • Alexia ThompsonAlexia Thompson
      Alexia Thompson
    • Ramon Johnson
    • The HELP Center
    • Terry WitherspoonTerry Witherspoon
      Terry Witherspoon
    • Tamika BradenTamika Braden
      Tamika Braden
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