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Case Management Hub

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The HELP Center: Referral Outreach - Unsuccessful Contact Attempt

Date: 

Contact Method:

Telephone Number:

Email Address: 

 

The HELP Center attempted to contact the participant via (contact method) on (date), but was unsuccessful. (Voicemail was left with callback information/No voicemail option was available/Message was sent requesting a response.)


38 Views

The HELP Center: Referral Outreach - Not Eligible (Certification Period)

Date: [Date]

Participant Name: [Name]

Certification Period: [Dates]

 

The HELP Center received a direct referral from More Than a Job-NC for the above-named participant. Upon review of the referral documentation and SNAP eligibility status, it was determined that the participant is currently ineligible for enrollment in the Employment & Training Program due to an expired SNAP certification period. No further action will be taken at this time unless eligibility is re-established.


Enclosed: SNAP E&T Screening & Referral Form


23 Views

The HELP Center: Referral Outreach - Component Not Available

Date: [Date]

Participant Name: [Name]

Desired Component: [Component]


The HELP Center received a direct referral from the North Carolina Department of Health and Human Services (NCDHHS) for the FNS recipient to participate in our virtual Employment & Training Program. The participant has been deemed ill-suitable for the SNAP Employment & Training (E&T) Program at The HELP Center, due to no offering of the specified component. The HELP Center will contact the participant to inquire if they are interested in any services provided by The HELP Center.


Enclosed: SNAP E&T Screening & Referral Form


CM - [Name]

17 Views

The HELP Center: Referral Outreach - Unsuccessful Enrollment Attempts

Date: [Date]

Participant Name: [Name]

Case Manager: [Case Manager]

Telephone: [Telephone]

Previous Attempt Dates: [Dates]

 


19 Views

The HELP Center: Referral Outreach - Enrollment

Date: [Date]

Participant Name: [Name]

Telephone: [Telephone]

 

The HELP Center contacted the participant by telephone as a follow-up to the initial outreach efforts to provide further information about our Work Readiness and Vocational Training Programs and to encourage enrollment.


The participant has successfully enrolled in the [Pathways to Employability Program or The HELP Institute Program] at The HELP Center, opting out of the other. This program is designed to provide comprehensive work readiness training, including cognitive and non-cognitive skill development, to enhance employability.


39 Views

The HELP Center: Referral Outreach

Participant Name: [Name]

Participant Telephone: [Telephone]

Participant Email: [Email Address]

Participant Address: [Address]


Referral Date: [Date]


The HELP Center received a direct referral from the North Carolina Department of Health and Human Services (NCDHHS) for the FNS recipient to participate in our virtual Employment & Training Program. The participant has been deemed suitable for the SNAP Employment & Training (E&T) Program.


21 Views

    Staff Members

    • Alexia ThompsonAlexia Thompson
      Alexia Thompson
    • Ramon Johnson
    • The HELP Center
    • Terry WitherspoonTerry Witherspoon
      Terry Witherspoon
    • Tamika BradenTamika Braden
      Tamika Braden
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