Yes. The Employment & Training Program is offered at no cost to eligible participants through partnerships with state SNAP E&T agencies and community partners.

How do I enroll in the program?

Interested individuals can enroll by completing an interest form online, contacting our office directly, or visiting one of our locations in Nashville, TN or Charlotte, NC.

How long is the program?

Our programs are intentionally structured to be self-paced, with a recommended completion timeline of approximately 60 days. We recognize, however, that individual circumstances may vary; therefore, extended timeframes can be accommodated upon request to ensure participants have every opportunity to succeed.

Are the classes offered in-person or online?

The program is offered in a hybrid format, with both in-person and virtual options available, depending on the location. This flexible model allows participants to learn at their own pace and accommodate their personal schedules.

Will I receive a certificate upon completion?

Yes. Participants who successfully complete designated training tracks or vocational programs will receive certificates of completion or industry-recognized credentials such as ServSafe, OSHA, or Customer Service certifications.

What services are included in the program?

Participants receive a comprehensive range of services, including job readiness training, vocational skills development, résumé writing, interview preparation, case management, job placement support, and access to wraparound services.

Do you offer job placement assistance?

Yes. The HELP Center partners with local employers and workforce agencies to connect participants with job opportunities. We also assist with job applications, interview scheduling, and follow-up support to help secure long-term employment.

Who is eligible to enroll in the Employment & Training Program?

The program is open to individuals receiving SNAP benefits and those seeking to build job readiness skills, vocational training, or employment support. Eligibility may vary by location and partnership requirements.

Can I receive supportive services while enrolled?

Supportive services are only available to participants enrolled in our in-person Employment and Training Program through MTAJ-NC at our Charlotte office. Eligible participants may receive assistance such as transportation support, childcare referrals and additional community resources as needed.

What if I have barriers to employment, such as a criminal record or limited work experience?

The program is designed to support individuals facing barriers to employment. Our case managers work closely with participants to address challenges and develop customized plans for success.

Employment & Training | The HELP Center

Employment & Training Program

Empowering Individuals to Achieve Career Success

At The HELP Center, we are committed to empowering individuals with the skills and resources they need to achieve economic independence. Our Employment and Training Program is specifically designed for helping individuals develop skills to succeed at work.

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Our Reach

Serving Communities across Tenenssee, North Carolina and Iowa

Serving communities in both Nashville, Tennessee and Charlotte, North Carolina, our pantries offer a diverse selection of food options to support a balanced diet and ensure that no one in our service areas goes hungry.

Through our Employment and Training Program, participants gain access to work readiness training, vocational skills development, and job placement assistance tailored to meet the needs of the dynamic labor market. Our curriculum includes a wide range of courses designed to equip individuals with the hard and soft skills and vocational training necessary to secure and maintain gainful employment.

Serving Tennessee

Our SNAP Employment and Training is specifically designed to help low-income individuals in Nashville develop the skills and support needed to succeed in the workforce.

Serving North Carolina

In partnership with More Than a Job-NC, The HELP Center offers a hybrid SNAP E&T Program, combining in-person and virtual services to help recipients gain skills, training, and support for lasting employment and self-sufficiency.

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Serving Iowa

Our SNAP Employment and Training Program, in parntership with Iowa, is specifically designed virtually for helping SNAP recipients in Iowa develop skills to succeed at work.

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Pathways to Employability

Preparing Individuals for Success
in the Workplace

Work Readiness Training at The HELP Center provides meaningful assistance to low income individuals, helping to improve their ability to get a job. Activities include skill assessment and educational remediation services that prepare individuals for the workforce.

Module Overview

The Building a Foundation Module is designed as the initial step in the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience that provides them with essential skills, knowledge, and the right mindset to embark on their professional journeys. This module integrates theoretical concepts with practical exercises, including reflective journaling on daily learnings and progress and a 1:1 Case Management session, ensuring participants are well-prepared to build a solid personal and professional foundation.

Module Overview

The Developing Self-Awareness Module is a critical component of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to enhance their self-awareness. This module combines introspective activities, reflective exercises, and practical tools to help participants understand their emotions, values, strengths, and areas for growth. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Resume Writing Module is an essential part of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to equip them with the skills and knowledge necessary to create compelling resumes. This module combines theoretical principles with practical exercises, ensuring participants can effectively format, optimize, and tailor their resumes to specific job opportunities. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Finding Work & The Hidden Job Market Module is a crucial part of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to enhance their job search strategies, with a special focus on exploring the hidden job market. This module combines theoretical knowledge with practical exercises, empowering participants to uncover job opportunities beyond traditional channels and proactively secure employment. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Communication Skills Module is a key part of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to enhance their communication skills, with a focus on attentive listening. This module combines theoretical principles with practical exercises, ensuring participants can effectively communicate in both professional and personal settings. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Job Interview Skills Module is a vital part of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to enhance their interview skills. This module covers various aspects of the interview process, from preparation to follow-up, helping candidates build confidence and effectively communicate their qualifications. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Time Management Module is a fundamental part of the Pathways to Employability Program at The HELP Center. Over the course of 7 days, participants will engage in a self-paced learning experience designed to enhance their time management skills. This module covers essential strategies to boost productivity, achieve a better work-life balance, and effectively prioritize tasks. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

Module Overview

The Starting Work & Staying Employed Module is an essential part of the Pathways to Employability Program at The HELP Center. For 7 days, participants will engage in a self-paced learning experience designed to help them navigate the critical phases of starting a new job and maintaining successful, long-term employment. This module covers key topics such as negotiating job offers, understanding workplace dynamics, and developing habits for professional growth and job retention. Daily reflective journaling and a 1:1 Case Management session are integral parts of this module.

The HELP Institute

Preparing Individuals for Success
in the Workplace

Providing individuals with the hands-on training and essential knowledge needed to succeed in today’s competitive workforce. Through a blend of industry-focused curriculum, practical skill-building, and individualized guidance, participants gain the confidence and capabilities to advance their careers and achieve long-term employment success.

Course Overview

The SMART Maintenance Technician course developed in collaboration with the START and AHLEI Credentialed Maintenance Technician Training Program, is designed to equip participants with the necessary knowledge and skills to thrive as maintenance technicians in the hospitality industry. The course is self-paced and accessible for up to six months from the date of enrollment, allowing participants to complete it at their convenience. This program includes line-level virtual training, a comprehensive workbook, and integrated case management.

Course Overview

The SMART Certified Kitchen Cook course, developed in collaboration with the START and AHLEI Certification Training Program, is designed to provide participants with the essential skills and knowledge needed to excel as professional cooks in the hospitality industry. This self-paced course offers line-level virtual training, a comprehensive workbook, and integrated case management support. Participants will have access to the course materials for up to six months from the date of enrollment.

Course Overview

The SMART Certified Guestroom Attendant course, developed in collaboration with the START and AHLEI Certification Training Program, is designed to equip participants with the skills and knowledge necessary to excel as guestroom attendants in the hospitality industry. This self-paced course offers line-level virtual training, a comprehensive workbook, and integrated case management support. Participants will have access to the course materials for up to six months from the date of enrollment.

Course Overview

The ServSafe Food Handler course, developed in collaboration with ServSafe, is a comprehensive training program designed to educate individuals on the principles of safe food handling practices in the food service industry. This self-paced online course is essential for anyone involved in the preparation, handling, or serving of food, including food service workers, chefs, kitchen staff, and restaurant managers. The program integrates general hospitality knowledge and soft skills training, ensuring participants are well-prepared to maintain high standards of food safety and hygiene.

Course Overview

The Customer Service & Sales course, developed in collaboration with the NRF Foundation's RiseUp, is designed to provide individuals with the essential skills and knowledge necessary to excel in customer service and sales within the retail industry. This self-paced online course includes industry-recognized curriculum and exam, developed in collaboration with more than 20 retailers, as well as integrated case management support. Participants will have access to the course materials for up to six months from the date of enrollment.

Course Overview

The Business of Retail course, developed in collaboration with the NRF Foundation's RiseUp, is designed to provide individuals with a comprehensive understanding of the foundational principles and practices essential to success in the retail industry. This self-paced online course includes an industry-recognized curriculum and exam developed in collaboration with more than 20 retailers, as well as integrated case management support. Participants will have access to the course materials for up to six months from the date of enrollment.

Course Overview

The Supply Chain, Inventory & Logistics course, developed in collaboration with the Association for Supply Chain Management Foundation, is designed to provide participants with a comprehensive understanding of supply chains and the flow of goods. This self-paced online course includes an industry-recognized curriculum and exam developed in collaboration with more than 20 retailers, as well as integrated case management support. Participants will have access to the course materials for up to six months from the date of enrollment.

Interested in our Programs or Services, contact us!

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Have a Question About Employment & Training?

Frequently Asked Questions

Our goal is to ensure transparency and accessibility, making it easier for individuals to navigate our offerings and take full advantage of the tools and guidance provided. Whether you are exploring vocational training options, work readiness preparation, case management support, or seeking to partner with our program, this section serves as a valuable starting point.

Employment & Training Program

Empowering Individuals to Achieve Career Success

Our Reach

Serving Communities across Tenenssee, North Carolina and Iowa

Serving Tennessee

Serving North Carolina

Serving Iowa

Pathways to Employability

Preparing Individuals for Success in the Workplace

Module Overview

The HELP Institute

Preparing Individuals for Success in the Workplace

Interested in our Programs or Services, contact us!

Have a Question About Employment & Training?

Frequently Asked Questions

Preparing Individuals for Success
in the Workplace

Preparing Individuals for Success
in the Workplace