The HELP Center: Referral Outreach - Unsuccessful Enrollment Attempts
Date: [Date]
Participant Name: [Name]
Case Manager: [Case Manager]
Telephone: [Telephone]
Previous Attempt Dates: [Dates]
The HELP Center attempted to contact the participant by telephone as a follow-up to the initial outreach efforts to provide further information about our Employment & Training Program.
[Pick one then delete this header and the others not applicable.]
However, the participant could not be reached, and no contact was made.
However, there telephone number was invalid or disconnected.
Despite a detailed explanation of the program, the participant declined enrollment. [Declination reason]
After making four attempts, with postcard, text, email outreach and by telephone, to contact the participant for enrollment, The HELP Center was unsuccessful in establishing communication. Each attempt was spaced out to ensure ample opportunity for the participant to respond.
Despite these efforts, we received no response from the participant. As a result, The HELP Center will cease further outreach efforts regarding this direct referral at this time.
CM – [Name]
The HELP Center, More Than a Job-NC Provider