Case Management Hub

Create a detailed employment plan summary (paragraph form on an 8th grade reading level) using the following information:

Program Name (The participant has enrolled in this program at The HELP Center):

Pathways to Employability – Work Readiness

Course Name: Pathways to Employability

Course Description: Work Readiness Training at The HELP Center provides meaningful assistance to low income individuals, helping to improve their ability to get a job. Work readiness training activities will be conducted online and will be designed to meet the needs of job seekers and employers. Activities include skill assessment and educational remediation services that prepare individuals for the workforce. Cognitive skills such as problem solving, critical thinking and non-cognitive skills, or soft skills, which are defined as personal characteristics and behavioral skills that enhance an individual’s interactions, job performance, and career prospects such as adaptability, integrity, cooperation, and workplace discipline will also be included in this component. (omit that the program was created by the NRF Foundation’s RiseUp program)

Program Start Date: 

Estimated Program Completion Date:  (needs to be 60 days from the Program start date, and on a weekday, no weekend dates)

Employment Goal: 

Employment Type: Full-Time

Next Steps: After the successful completion of the program, the participant plans to:

Enroll in The HELP Institutes vocational training program at The HELP Center to further their career readiness with obtaining industry recognized certifications in Customer Service.

Outcome: The outcome of this enrollment is to obtain the necessary skills and credentials to achieve sustainable employment, while receiving weekly case management to identify any barriers to employment.

These barriers include:

Provide an action plan for the barriers to employment by offering supportive services through a prepaid VISA giftcard. ((Only list the barrier breakdown, if the barrier identified above includes it. If Transportation - This supportive service is intended to reduce transportation-related barriers and provide crucial assistance in ensuring the participant’s consistent attendance and active participation in required program services. If Drug Testing - This supportive service was provided to reduce financial barriers that could impede the participant’s ability to complete mandated screenings and remain eligible for continued participation in program activities. If Uniform Assistance - This supportive service was provided to reduce financial barriers and ensure the participant is adequately prepared to meet program and workplace expectations. If Background Check - This supportive service was provided to alleviate financial barriers that could delay or prevent the participant from meeting mandatory eligibility and onboarding requirements. If TB Skin Test - This supportive service was provided to remove financial barriers that could otherwise delay the participant’s progress and eligibility. If Flu Shot - This supportive service was provided to address health-related requirements and remove financial barriers that could impact the participant’s continued engagement and eligibility. If Internet Access - This supportive service was provided to reduce barriers to engagement by ensuring the participant has reliable access to virtual sessions, online resources, and required communications associated with the program. If a barrier is listed thats not listed above, The HELP Center will provide resource mapping and assistance to assist in removing the barrier.)

 (Use the program descriptions and employment goal to further explain why this program steps would benefit the participant.)

Employment Services: While the participant is enrolled in the program, the participant is interested in receiving employment services and leads for employment to assist in their career goal. The participant does plan on applying for any jobs while enrolled in the program. (If the sentence reads that the participant is interested in receiving employment services and leads, include that the participant will apply for at least 2 jobs per week and attend at least one networking event or job fair. These jobs will be job leads provided by the Case Manager or participant led. If the sentence reads the participant is not interested in receiving employment services and leads, include that the Case Manager will reassess with the participant at a later date.)

Soft Skills: The participant has indicated that obtaining work readiness soft skills (list a few) would be beneficial to them in order to be success in the job search process once they reach that point in their journey.

Hard Skills (The participant has identified they possess the following hard skills and acknowledges they will obtain more while in the course):

Long-term goals (3-6 months) (list this in paragraph form)

·         Complete the training program at The HELP Center

·         Secure stable employment in the field identified as the employment goal

·         Demonstrate strong job retention by maintaining employment for at least 90 days

·         Explore opportunities for career advancement or additional certifications

Follow-Up & Monitoring Plan

The case manager will provide weekly check-ins for the duration of the program and a 30-day post completion/employment follow-up.