Case Management Hub

Management – Mass Referrals

Hello, this is The HELP Center partnering with NCDHHS. We are excited to share that we are offering a FREE training program designed to help you take the next step toward your career goals. Based on your information, you appear to be a great fit. We would love to speak with you. Please call us today at (980) 528-4426 to learn more.

Management – Web Referrals

Hello, this is The HELP Center in partnership with NCDHHS. Thank you for your online inquiry. We are currently offering a FREE Employment and Training Program designed to help you move forward in your career, and we believe you would be a great fit. Please contact us at (980) 528-4426 to learn more or to begin enrollment. We look forward to connecting with you.

Financial Assistance Request – Online Inquiry

Good [morning/afternoon], and thank you for reaching out to The…

Create a case note in paragraph form using the information provided below with no em dashes. Use the information entered to generate a subject for the case note.

Participant Name:

[Insert Participant Name]

Date:

[Insert date]

Method:

Date: [Date]

Participant Name: [Name]

Telephone: [Telephone]

The HELP Center contacted the participant by telephone as a follow-up to the initial outreach efforts to provide further information about our Work Readiness and Vocational Training Programs and to encourage enrollment.

The participant has successfully enrolled in the [Pathways to Employability Program or The HELP Institute Program] at The HELP Center, opting out of the other. This program is designed to provide comprehensive work readiness training, including cognitive and non-cognitive skill development, to enhance employability.

Date: [Date]

Time: [Time]

Email: [Email Address]

Participant: [Name]

A follow-up email was made to the participant to encourage re-engagement in the program curriculum. Unfortunately, there was no response from the participant by telephone. Another attempt will be made to follow up and reschedule the missed session on [Date]. It is our goal to address any barriers or challenges that may be hindering the participant's full participation in the program.

Next Steps: