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Careers

Front Office Coordinator
The HELP Center

The HELP Center is hiring a professional and personable Front Office Coordinator to serve as the first point of contact for our clients, partners, and visitors. This is a valuable opportunity to join a mission-driven team committed to empowering communities and providing life-changing services. If you are highly organized, thrive in a fast-paced environment, and take pride in creating a welcoming, efficient front office experience, we encourage you to apply and be a vital part of our impactful work.

Operations - Fulltime
Job Description

The Front Office Coordinator serves as the welcoming face of The HELP Center, holding a key position within the Operations Department as part of the Support Staff team. This role is essential in ensuring that the front office functions efficiently and maintains a professional, organized, and compassionate environment for clients, visitors, and staff alike.​

Job Responsibilities

  • Greet clients, visitors, and partners with professionalism and warmth

  • Manage incoming calls, emails, and walk-in inquiries

  • Schedule appointments, manage calendars, and provide administrative support to staff

  • Maintain cleanliness and organization of the front office and reception area

  • Ensure accurate recordkeeping, sign-in logs, and appointment tracking

  • Assist with clerical tasks such as filing, data entry, and supply inventory

  • Support intake coordination and distribute information and resources to clients

  • Provide administrative support for the Food Pantry Program, including scheduling, client coordination, and reporting

  • Collaborate with pantry staff and volunteers to ensure smooth daily operations

  • Uphold confidentiality, professionalism, and excellent customer service standards

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At The HELP Center, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. ​

Qualifications

  • High school diploma or equivalent preferred

  • Prior experience in food service, warehouse, or customer service a plus

  • Ability to lift and move boxes weighing up to 30 lbs

  • Excellent organizational and interpersonal skills

  • Dependable, team-oriented, and committed to helping others

Why Join Us

The HELP Center offers a supportive, collaborative work environment where your contributions directly impact the lives of individuals and families in need. As a Front Office Coordinator, you’ll play a key role in ensuring that every visitor to our center is met with care, respect, and efficiency.

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