Careers
Front Office Coordinator
The HELP Center
The HELP Center is hiring a professional and personable Front Office Coordinator to serve as the first point of contact for our clients, partners, and visitors. This is a valuable opportunity to join a mission-driven team committed to empowering communities and providing life-changing services. If you are highly organized, thrive in a fast-paced environment, and take pride in creating a welcoming, efficient front office experience, we encourage you to apply and be a vital part of our impactful work.
Job Description
The Front Office Coordinator serves as the welcoming face of The HELP Center, holding a key position within the Operations Department as part of the Support Staff team. This role is essential in ensuring that the front office functions efficiently and maintains a professional, organized, and compassionate environment for clients, visitors, and staff alike.​
Job Responsibilities
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Greet clients, visitors, and partners with professionalism and warmth
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Manage incoming calls, emails, and walk-in inquiries
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Schedule appointments, manage calendars, and provide administrative support to staff
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Maintain cleanliness and organization of the front office and reception area
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Ensure accurate recordkeeping, sign-in logs, and appointment tracking
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Assist with clerical tasks such as filing, data entry, and supply inventory
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Support intake coordination and distribute information and resources to clients
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Provide administrative support for the Food Pantry Program, including scheduling, client coordination, and reporting
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Collaborate with pantry staff and volunteers to ensure smooth daily operations
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Uphold confidentiality, professionalism, and excellent customer service standards
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At The HELP Center, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. ​
Qualifications
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High school diploma or equivalent preferred
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Prior experience in food service, warehouse, or customer service a plus
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Ability to lift and move boxes weighing up to 30 lbs
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Excellent organizational and interpersonal skills
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Dependable, team-oriented, and committed to helping others
Why Join Us
The HELP Center offers a supportive, collaborative work environment where your contributions directly impact the lives of individuals and families in need. As a Front Office Coordinator, you’ll play a key role in ensuring that every visitor to our center is met with care, respect, and efficiency.