top of page

IT Help Desk & Customer Service

  • 79 Steps
Get a certificate by completing the program.
Everyone who has completed all steps in the program will get a badge.

Course Overview

This eight-week vocational program prepares individuals for entry-level careers in Information Technology and Technical Customer Service. Aligned with the CompTIA IT Fundamentals (ITF+) certification, the curriculum covers computer hardware, software environments, networking, cybersecurity, and databases. Participants will develop the professional communication skills required for help desk environments, learning to document technical issues and resolve user problems through structured troubleshooting. By the end of the course, learners will be equipped with the technical knowledge and service mindset necessary for roles such as IT Support Technician or Help Desk Specialist.

You can also join this program via the mobile app. Go to the app

Course Content

About Instructor

HOURS OF OPERATION

​

Monday - Thursday:

9:30 AM - 4:00 PM 

Friday:

By Appointment Only

Saturday - Sunday:

Closed

​​

PANTRY HOURS OF OPERATION

 

Monday - Wednesday:

9:30 AM - 3:30 PM

  • Please note that pantry hours may vary due to deliveries and other operational circumstances.

The HELP Center Lofo

Corporate & Nashville, TN

213 W. Maplewood Lane, Suite 400

Nashville, TN 37207​

Office: (615) 750-2145

Fax: (629) 910-7097

info@thehelpcentertn.org

​

Charlotte, NC

9731 Southern Pine Blvd, Suite J

Charlotte, NC 28273​

Office: (980) 486-9054

charlotte@thehelpcentertn.org

​​

(888) 741-4677

CUSTOMER SATISFACTION

​

How was your experience at The HELP Center? Do you have an complaint you wish to submit? Click the link below.

  • Facebook
  • Instagram
  • Twitter

© 2021 by The HELP Center

Designed by Ramon De'Shawn Creative

Terms and Conditions

bottom of page