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Customer Service Excellence in Social Services

  • 14 Steps
Get a certificate by completing the program.

Course Overview

The Customer Service Excellence in Social Services training course at The HELP Center empowers new hires with the skills and knowledge necessary to provide exceptional customer service in a nonprofit setting. This course emphasizes the importance of client-centric care, effective communication, and problem-solving to ensure a positive experience for all clients and stakeholders.

You can also join this program via the mobile app. Go to the app

Course Content

HOURS OF OPERATION

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Monday - Thursday:

9:30 AM - 4:00 PM 

Friday:

By Appointment Only

Saturday - Sunday:

Closed

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PANTRY HOURS OF OPERATION

 

Monday - Wednesday:

9:30 AM - 3:30 PM

  • Please note that pantry hours may vary due to deliveries and other operational circumstances.

The HELP Center Lofo

Corporate & Nashville, TN

213 W. Maplewood Lane, Suite 400

Nashville, TN 37207​

Office: (615) 750-2145

Fax: (629) 910-7097

info@thehelpcentertn.org

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Charlotte, NC

9731 Southern Pine Blvd, Suite J

Charlotte, NC 28273​

Office: (980) 486-9054

charlotte@thehelpcentertn.org

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(888) 741-4677

CUSTOMER SATISFACTION

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