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Advanced Customer Service

  • 10 Steps
Get a certificate by completing the program.

Course Overview

The "Advanced Customer Service" course is designed to elevate customer service skills to an expert level, empowering participants to deliver exceptional service in any scenario. This comprehensive course delves into the nuances of customer interactions, focusing on building rapport, utilizing positive language, mastering assertiveness, and effectively de-escalating conflicts.

You can also join this program via the mobile app. Go to the app

Course Content

About Instructor

HOURS OF OPERATION

Monday - Thursday:

9:30 AM - 4:00 PM 

Friday:

By Appointment Only

Saturday - Sunday:

Closed

PANTRY HOURS OF OPERATION

 

Monday - Wednesday:

9:30 AM - 3:30 PM

  • Please note that pantry hours may vary due to deliveries and other operational circumstances.

Corporate & Nashville, TN Office

213 W. Maplewood Lane, Suite 400

Nashville, TN 37207

Office: (615) 750-2145

Fax: (615) 454-6455

Charlotte, NC Office

9731 Southern Pine Blvd, Suite J

Charlotte, NC 28273

Office: (980) 486-9054

(888) 741-4677

info@thehelpcentertn.org

CUSTOMER SATISFACTION

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